Spike in 500s on /people endpoint

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  • Org name: Pave
  • Detailed description of the issue and where it occurs: Starting approximately 30 minutes ago, we are seeing spikes in 500s when accessing the getPeopleById endpoint. These requests were previously successful.

We also just started running into this. Weird that the status page doesn’t show any impact :frowning:

Seeing the same here

Also seeing 500s from getPeopleById

+1 - this seems like it could be a global outage!

Hi everyone,
Thanks so much for flagging this, and for your patience while we looked into it :folded_hands:
Our team was able to identify the issue and has since deployed a fix. If you were seeing any errors earlier, please go ahead and try again now!

Appreciate you flagging and for your continued support. As always, feel free to reach out if anything else comes up.