504 Timeouts on calling https://api-sandbox.demo.deel.com/scim/v2/Users

I’m getting 504 trying to call https://api-sandbox.demo.deel.com/scim/v2/Users. It times out after 3 minutes

David Araújo from another company is also experincing this.

hey @joshdargan , thanks for bringing this to our attention.

Our team is actively looking into this right now. We’ll come back with updates when we learn more

Any updates? We’re still seeing this.

Hi @joshdargan,

Unfortunately no but we’re still working on how to fix this issue asap. Sorry for the inconvenience.

Any updates? It has been two weeks since the original report.

Same issue here, any ETA for a fix ?
Thanks in advance

@joshdargan @vdd.gil

Apologies for the inconvenience.

We have added a check to fix time-outs on this endpoint. You may still find some latency, the team is actively working to mitigate this asap. We will update here as soon as it gets better.

Thanks, Anees! I got it to work - it just takes 19s to get a response for 100 users but it’s better than failing!