Cannot Complete OAuth - Authorization Code Request as an error occurs while collecting Tokens in Postman

Bug Reports
1
  • Org name: Oahi WFM, previously branded as Tambla WFM [Partner to DEEL]
  • Detailed description of the issue and where it occurs:
    The below procedure was working between 24APR25 - 25MAY25 (Approximate Dates)
  1. We use Postman to Get Access Token for downstream API Calls to Resources
  2. A Sandbox was Created using the email registration “vineet.reddy@tambla.com.au”
  3. Using Postman OAuth 2.0 → Authorization Code Flow
  • Navigate to Authorization Tab
  • Enter the Mandatory details in respective fields in Postman Request.
  • Click on Get Access Token as in Image # 1

image
image1868×1065 187 KB

  1. I use Postman to Get the Access Token
  • Browser initiates to request Login Id and Password. Enter the ones linked to the Sandbox Environment
  • Sign in Successfully
  • Allow Permission page open up in the Browser and User clicks on “Allow” as in Image # 2
  1. Postman momentarily shows Collecting Tokens and then Fails as Image # 3

There are no specific logs in Postman Console apart Image # 4

Can someone help us understand what is happening. We are in the middle of developing integration and currently we do not have a workaround.

Regards,
Vineet

2

Hello @Vineet

The team is looking into this issue, and will get back to you once we find a solution.

Thanks for the patience and we appreciate reporting it

3

Hello @Gabriela_Deel , I can confirm that the fix is working on Sanbox.

Now we can fetch the api access token.

Warm Regards,
Vineet