# Download / View payslip broken and throws 500 internal server error on browser console

**URL:** <https://stack.deel.com/t/download-view-payslip-broken-and-throws-500-internal-server-error-on-browser-console/411>\
**Category:** Bug Reports\
**Tags:** eor\
**Created:** [April 29, 2025, 8:13pm UTC](https://stack.deel.com/t/download-view-payslip-broken-and-throws-500-internal-server-error-on-browser-console/411 "2025-04-29T20:13:07Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![faykou](https://yyz1.discourse-cdn.com/flex003/user_avatar/stack.deel.com/faykou/32/77_2.png) [@faykou](https://stack.deel.com/u/faykou)\
**Post date:** [April 29, 2025, 8:13pm UTC](https://stack.deel.com/t/download-view-payslip-broken-and-throws-500-internal-server-error-on-browser-console/411/1 "2025-04-29T20:13:07Z")

</div>

**Bug Reporting Template**  
When submitting a bug report, please be sure to include the fields below. Never share any personal data or email details publicly. An admin may reach out via direct message to get more details from you regarding the issue.

- Org name: Avalabs
- Detailed description of the issue and where it occurs:  
When trying to view a payslip i get a blank page  
When trying to download a payslip nothing happens  
After inspecting the browser console logs found an error thrown  
`Error : Failed to load resource: the server responded with a status of 500 GET https://api.deel.com/payslips/YGZdl7EJmZwn/file?download=2 500 (Internal Server Error)`

---

<div class="post-metadata">

**Author:** ![Anees\_Deel](https://yyz1.discourse-cdn.com/flex003/user_avatar/stack.deel.com/anees_deel/32/36_2.png) [@Anees\_Deel](https://stack.deel.com/u/Anees_Deel)\
**Post date:** [May 5, 2025, 9:07am UTC](https://stack.deel.com/t/download-view-payslip-broken-and-throws-500-internal-server-error-on-browser-console/411/2 "2025-05-05T09:07:50Z")

</div>

@faykou  
Apologies for the delayed response. I can see that, this was an intermittent issue.  
Please try again, I can see that payslip downloads are working as expected.

Thank you.
